HRDC-DRHC - Hull

Employment and Social Development Canada (formerly Human Resources Development Canada) is a federal government department.

Junior Network Analyst (April 1998 to May 1999, CS-01).

• Software and hardware, 2nd and 3rd levels technical support for 250 employees in an office environment.
• Upgrade and repair PCs.
• Develop a database for corporate mail tracking.
• Participate in conducting and updating invetory.
• Perform Y2K updates.
• Manage user accounts, groups, permissions and networked services.
• Take daily server backups.
• Manage order receipts.
• Manage service calls.

MS DOS, PC DOS, GHOST, WINDOWS 3.11, WINDOWS 95, BANYAN VINES, MS ACCESS, REMEDY ARS, VBA.